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PornStorePlus Customer CarePorn Store Plus is a well-respected retailer of adult products with consistent customer satisfaction. We have created our website so that shoppers may feel at ease browsing in the privacy of their own home discreetly. We are here to serve you, if you have any questions on ordering, returns, or policies, please contact our customer service department. priorityny@aol.com or Toll Free 888-467-8469, if our customer service agents are not available, please leave a discreet voice mail, and a Priority Holdings Representative will contact you as soon as possible.
If its important to you, its important to us.
If your situation is urgent please contact us during non-business hours.
PornStorePlus - A Priority Holdings Co.
To Contact Us
BY MAIL:
Priority Holdings Co.
PO Box 219
Nesconset, NY 11767
BY PHONE:
Phone: 888-467-8469
Business Hours 9-7pm M-S Eastern TimeIf our customer service agents are not available, please leave a discreet voice mail, and a Priority Holdings Representative will contact you as soon as possible.
BY EMAIL: priorityny@aol.com
Feedback & Comments
If you have any comments or would like to share your feedback with us, please feel free to email us at priorityny@aol.com or call us Toll Free 888-467-8469. We value our customer's comments and concerns, and are happy to help you with any needs you may have.
Gift Wrapping
Porn Store Plus offer's gift wrapping services, and you will have the opportunity to choose gift wrapping as an option when you are checking out. Please let us know if you would like your items wrapped, we are happy to offer this service. Gift wrapping is offered at a cost of $5.95 per gift, and includes a free gift card, bow, wrapping, and discreet packaging. The person receiving the gift will not receive an invoice or know costs of items, they will only be delivered a beautifully wrapped package with your gift message included.
Mailing List
The purpose of our mailing list is to inform you of updates, changes, specials, coupon deals and new products lines. Our lists are not sold or rented to any other business or entity. The information obtained in the sole property of Porn Store Plus/Priority Holdings and is used for our marketing programs only. If at anytime you wished to be removed from our mailing list or newsletter, just enter your email address in the signup box on our home page and click "GO" then change your setting to be removed, or send us an email at priorityny@aol.com and we will be happy to remove your address for you.
Personalized Shopping
If you are having any problems finding something of interest, need some suggestions, have sizing questions or just have a general question, please email us. Emails are usually answered in a few hours but are always answered within 24 hours during normal working days and hours.
Payments
Porn Store Plus accepts payments of MasterCard, VISA, American Express or Discover credit cards. Credit card payments may be made through our secure server, or by calling us Toll Free with your order: 888-467-8469
Credit Card Security
At Porn Store Plus, your payment information is encrypted and processed in real-time. No credit card or personal information is ever sent via email or other non-secure means. All Credit Card Payments are made to Priority Holdings. Your Credit Card Statement will say "Priority Holdings, Inc.".
Privacy Policy
Your information is kept private. We do not share your private information with anyone. We will NOT sell our mailing list or customer information to anyone else. All packages are discreet and delivered in a professional manner.
Sales Tax
Priority Holdings/Porn Store Plus is a New York state based business and New York residents will be charged 8.75% sales tax on all orders.
Shipping
We ship via US PRIORITY MAIL, UPS or USPS depending on weight of package. Shipping method is at our option. All packages are shipped with delivery confirmation for our records. Normal shipping time can vary between 7-14 days.
If you have a question on your packages shipment, contact our customer service department. priorityny@aol.com
Shipping Costs
Order Subtotal US Delivery US Delivery Insured International $1 - $40 $8.95 $9.95 $40.01 - $99.99 10% of subtotal 15% of subtotal 15% of subtotal $100.00 and Up 15% of subtotal
Return policy
For sanitary purposes, ALL SALES ARE FINAL. However, any item may be returned provided the item has not been damaged, opened, used, worn or altered. When you receive your package, check the items immediately to make sure the items are working.
We will credit or exchange for DEFECTIVE items only (or for any shipping errors made by us). Please return the items in their original packaging within 30 days to the address on your packing slip. Items returned without original packaging will NOT be refunded so please keep all packaging for the 30 day return period. Any item returned after 30 days WILL NOT be accepted for return.
Upon receipt and inspection of the returned item, we will issue a credit to your credit card for the full purchase price of the item you returned. You will not receive a refund for gift-wrapping or shipping or handling charges that were incurred as part of your order. If you are exchanging an item for a new size or color, new shipping and handling charges will be incurred if applicable.
In order to return an item, please abide by the following simple instructions.
- Carefully package the items you want to return with a copy of your original invoice. Include a note with specific instructions with what you would like Porn Store Plus to do. For example, exchange the item for a different size, or give a full refund to the credit card.
- Please return the item to:
Priority Holdings
PO Box 219
Nesconset, NY 11767- Please return the item via US Insured Mail. Please have the package insured so that you have proof of mailing in the event that your item was lost in the mail, you have proof, otherwise you are responsible for the complete loss of goods.
- Prior authorization or approval is not needed to return items, simply follow the steps above.
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